In a significant breakthrough against international cybercrime, Kolkata Police have arrested a 29-year-old man, Bikash Kumar Ray, connected to a large-scale cyber fraud targeting Amazon customers in the United Kingdom. The arrest took place on May 8, 2025, at Ray’s residence in Shukhobrishti, New Town, Kolkata, following a raid by the city’s cyber crime cell
Details of the Scam
Bikash Kumar Ray and his accomplices operated a sophisticated scam by impersonating Amazon executives. Using a VC dialer system and forged documents bearing Amazon’s logo, they contacted unsuspecting customers in the UK. The fraudsters gained unauthorized access to victims’ Amazon Pay accounts by obtaining their online credentials and remotely controlling their electronic devices such as smartphones and laptops. Once inside the accounts, they transferred credits to their own digital wallets, effectively stealing money from the victims.
The police seized multiple pieces of evidence during the raid, including laptops, 12 mobile phones, and a router. These devices contained incriminating WhatsApp chats detailing call center operations, commission payments, login credentials, and bank account information used to siphon off funds. The investigation also linked Ray to a previously busted gang arrested in late April 2025, indicating an ongoing cybercrime network operating from Kolkata.
Law Enforcement Response
The Kolkata Police cyber crime cell acted swiftly to dismantle this international fraud operation. Two cases have been registered under the Information Technology Act, 2000, and the Bharatiya Nyay Sanhita, 2023, reflecting the seriousness of the offense. Joint Commissioner of Police Rupesh Kumar highlighted that the gang’s use of remote access technology and forged documents made the scam particularly challenging to detect and combat.
This arrest is part of a broader effort by Kolkata Police to tackle cyber fraud, with previous operations uncovering scams involving fake PayPal employees, digital arrest frauds, and cryptocurrency scams targeting victims worldwide. These cases reveal the increasing sophistication and international reach of cybercriminal networks operating from India’s metropolitan areas.
Perspective on the Cybercrime Challenge
Cyber frauds like this Amazon scam exploit the trust customers place in well-known brands and the convenience of digital payments. The criminals’ ability to remotely access devices and manipulate victims into sharing sensitive information underscores the need for greater awareness and vigilance among internet users.
For law enforcement, such cases highlight the importance of international cooperation and advanced cyber forensic capabilities to track and apprehend offenders who often operate across borders. The Kolkata Police’s success in arresting Bikash Kumar Ray demonstrates that coordinated efforts can disrupt these criminal networks and protect consumers globally.
What Can Consumers Do?
To safeguard themselves against similar scams, consumers should:
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Be cautious of unsolicited calls or messages claiming to be from companies like Amazon.
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Avoid sharing login credentials, OTPs, or personal information over the phone or online.
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Use two-factor authentication on digital payment accounts.
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Regularly monitor account activity for unauthorized transactions.
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Report suspicious communications to official customer service channels or law enforcement.
Final Note
The arrest of Bikash Kumar Ray marks a crucial step in curbing cyber fraud targeting international e-commerce customers. It sheds light on the complex and evolving nature of cybercrime, emphasizing the need for continuous vigilance by both authorities and consumers. As digital transactions become more common, awareness and proactive security measures remain key to preventing such scams from succeeding.
With inputs from agencies
Image Source: Multiple agencies
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