Zoho Unveils Free Agentic AI Suite for Enterprises

In a move that has turned heads across the global tech community, Zoho Corporation, one of India’s leading software companies, has launched a free Agentic AI suite for enterprise users. This bold announcement aims to make advanced artificial intelligence tools more accessible, affordable, and ethical for businesses worldwide.

With this launch, Zoho joins the growing list of major players like Microsoft, Google, and Salesforce that are investing heavily in the AI revolution—but with a distinctive twist: Zoho’s platform will be free to use, at least in its initial rollout phase.

The newly unveiled Agentic AI suite is designed to help businesses implement autonomous AI agents that can perform tasks, make decisions, and even collaborate with humans. Unlike traditional AI tools that only analyse or predict outcomes, Agentic AI is built to take action intelligently.

Zoho explained that this suite allows enterprises to automate workflows, manage data insights, and enhance customer service—all without heavy technical expertise. The company said the suite will integrate smoothly with Zoho’s existing ecosystem, including products like Zoho CRM, Zoho Creator, and Zoho Analytics.

For example, a business could use Zoho’s AI agents to automatically handle repetitive support queries, generate reports in seconds, or even design marketing campaigns based on consumer data—all within a secure AI environment controlled by the user.

Zoho’s decision to offer this AI suite for free has raised questions on how the company plans to monetise it. However, Zoho CEO Sridhar Vembu clarified that the motive is not immediate profit but empowerment.

He said in a statement that the goal is to make AI accessible to every enterprise, regardless of size or budget. By offering the suite at no cost, Zoho hopes to encourage companies, especially small and medium-sized businesses, to explore AI solutions without worrying about upfront expenses.

“Our mission is to build AI with Indian values—ethical, reliable, and meaningful. We are not chasing hype; we are building technology that truly helps people,” Vembu said during the announcement event in Chennai.

In today’s business environment, concerns around data privacy, AI ethics, and bias are growing louder. Zoho said its Agentic AI suite is designed with data privacy at its core. The company promised that all user data will remain stored safely within their servers, with no external sharing or tracking.

Moreover, the system reportedly doesn’t rely on external APIs from other AI providers, giving Zoho a higher level of data sovereignty and user transparency. Experts believe this could set a new benchmark for AI adoption among enterprises who want to benefit from automation without compromising security.

The most exciting aspect of Zoho’s Agentic AI suite is its easy-to-use interface. It doesn’t need coding knowledge, making it friendly for teams across departments—from HR to customer support.

Businesses will be able to create and train their own AI agents through a simple dashboard, monitor tasks in real time, and adjust performance using built-in feedback tools. The suite also supports integration with third-party applications, meaning companies don’t need to abandon their existing tools.

For larger enterprises, Zoho claims the suite can handle complex task management, from decision-making systems to financial forecasting, allowing leaders to save time and resources.

With this strategic release, Zoho is sending a strong message to the tech world: AI shouldn’t just be for the elite. The move could pressure larger companies like Google Cloud and Amazon Web Services to reconsider their pricing structures for enterprise AI solutions.

Industry analysts say Zoho’s approach of “AI for all” could help it attract a large customer base globally, particularly among cost-conscious organisations that want AI-driven transformation without astronomical subscription costs.

Zoho’s vision aligns with global efforts to democratise artificial intelligence. By making powerful tools free and simple, the company hopes to bridge the gap between technology and real-world business needs.

This also fits into India’s broader goal of becoming a global AI innovation hub, highlighting how homegrown tech firms can compete on an international scale through creativity, affordability, and ethical development.

As businesses worldwide step into the agentic AI era, tools like Zoho’s will play a vital role in shaping how automation and intelligence merge within workplaces. With a free, secure, and integrated platform, Zoho’s new suite could mark the beginning of a more balanced, inclusive approach to enterprise AI.

With inputs from agencies

Image Source: Multiple agencies